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Ticket Support

Server Management Services, where we will install softwares, modules or scripts for the client. We will handle hardware, operating system and basic configuration issues with your Applications.

Chat Support

We're here to help. Our technical support team is available by phone and e-mail, 24 hours a day, 7 days a week, to answer questions and help you make the most of your package.

Skype Support

Our setups are automated as long as you're enrolled in Verified by Visa or the Mastercard Securecard program. Just signup now and within 10 minutes you can have your new cloud server online.

Get Your Server Management Services By SquareNet!

If you're looking for a team to manage your servers and handle your help desk tickets and live chat support - You can check our 24/7 Support Plans now.

Cloud Service Management

$100 /mo
  • Deployment , Log Management
  • Monitoring, Audit Management
  • Security Management , Optimization
  • Backup / Restore, Disaster Recovery
  • Unlimited Phone & chat Support
  • Unlimited Ticket support
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OTS

$80/
  • High End Optimization Service
  • Server Software Updates
  • MySQL Memory Tunning
  • 3rd Party Software / Script Installation
  • Unlimited Chat support
  • Unlimited Ticket support
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SERVER MANAGEMENT

$50 /mo
  • Dedicated Admin 24 x 7 x 365
  • Server Monitoring
  • Virtuallization
  • Security Patch Updates
  • Unlimited Phone & chat support
  • Unlimited Ticket support
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Hourly Management

$12 /hr
  • Fixing Control Panel
  • Upgrading Server Softwares
  • Hacked Server Investigation
  • Complete Server Health Checkup
  • Unlimited Chat support
  • Unlimited Ticket support
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ASK A SPECIALIST If you need any Help Please Contact us we are available 24/7/365

Cloud Server Management

We cares about the environment. We ensure everything about our business operations are conducted in the most environmentally-friendly way possible.

24x7 Server Monitoring

Your server will be monitored 24x7 every 10 minutes interval and an email alert will be sent to you if it went down.

Guaranteed 2 hour response time

As per the stats most tickets are responded within 1 hour.

Guaranteed 24 hour resolution time

95% of the tickets fall under this. We leave room for 5% tickets that require perpectual monitoring. As per the stats most tickets are resolved within 3 hours.

Server Hack Recovery

Our Server Support includes recovering data from crashed hard drive or hacked server. Our Server Management team will rebuild your system from the backups and secure it.

Server Migration

If you are migrating the whole server then we can help you in this. cPanel must be installed on both servers and you must provide root ssh access to both servers.

Server Optimization

Slow sites loose visitors. We will optimize your server to perform its best using all available resources.

3rd Party Software Installation

We will install all 3rd party cPanel plugins and softwares like Softaculous, RvSkin, WHMSonic, ImageMagick, Ruby on Rails, PHP modules, Fantastico, CpanelPro, CpanelXp, ClamAV, Mailscanner, URCHIN, ZendOptimizer, Ioncube, GD, Curl, Freetype, Eaccelerator, Perl modules, Xcache, FFmpeg, Mplayer, Mencoder flvtool2 etc..

Unlimited Server Administration Time

We don't limit the admin hours. We will work on your server till the issue is resolved without charging any extra fees.

New Server Setup

Just Got a new server and don't know what to do? Not a problem. We will setup the server from scratch and make it ready to use.

Unlimited Administration Tickets

There is no limit on number of tickets. You should open separate ticket for each issue and our server management team is going to resolve all your server support tickets.

Server Security Audit

Our Server Support team will configure rkhunter and maldet malware scanner to perform nightly scan and email the report to you.

Consultation

Our experts can suggest you solutions for your problems you are facing in your projects

Permanent Solution

Whenever you open a ticket regarding any problem we will find the underlying cause of the problem and then resolve it.

Server Security and Hardening

Today server security is a must. We have a extensive list of security software that we will install and system tweaks that we will perfrom on your request on your server to make it secure.

Partner / Certificatons