All our VPS hosting packages come with Semi-Managed service where we will install softwares, modules or scripts for the client. We will handle hardware, operating system and basic configuration issues with your VPS server.
We're here to help. Our technical support team is available by phone and e-mail, 24 hours a day, 7 days a week, to answer questions and help you make the most of your package.
Our setups are automated as long as you're enrolled in Verified by Visa or the Mastercard Securecard program. Just signup now and within 10 minutes you can have your new cloud server online.
Your server will be monitored 24x7 every 10 minutes interval and an email alert will be sent to you if it went down.
As per the stats most tickets are responded within 1 hour.
95% of the tickets fall under this. We leave room for 5% tickets that require perpectual monitoring. As per the stats most tickets are resolved within 3 hours.
Our Server Support includes recovering data from crashed hard drive or hacked server. Our Server Management team will rebuild your system from the backups and secure it.
If you are migrating the whole server then we can help you in this. cPanel must be installed on both servers and you must provide root ssh access to both servers.
Slow sites loose visitors. We will optimize your server to perform its best using all available resources.
We will install all 3rd party cPanel plugins and softwares like Softaculous, RvSkin, WHMSonic, ImageMagick, Ruby on Rails, PHP modules, Fantastico, CpanelPro, CpanelXp, ClamAV, Mailscanner, URCHIN, ZendOptimizer, Ioncube, GD, Curl, Freetype, Eaccelerator, Perl modules, Xcache, FFmpeg, Mplayer, Mencoder flvtool2 etc..
We don't limit the admin hours. We will work on your server till the issue is resolved without charging any extra fees.
Just Got a new server and don't know what to do? Not a problem. We will setup the server from scratch and make it ready to use.
There is no limit on number of tickets. You should open separate ticket for each issue and our server management team is going to resolve all your server support tickets.
Our Server Support team will configure rkhunter and maldet malware scanner to perform nightly scan and email the report to you.
Our experts can suggest you solutions for your problems you are facing in your projects
Whenever you open a ticket regarding any problem we will find the underlying cause of the problem and then resolve it.
Today server security is a must. We have a extensive list of security software that we will install and system tweaks that we will perfrom on your request on your server to make it secure.